Ans. Yes, we do have a brick and mortar store in Ahmedabad along with our e-commerce website. You can always drop us a message on +91 93132 40874 to fix an appointment and other queries

Ans. No, we currently do not customise. But if you have something specific in mind, and don’t find it on our website, do email us at hello@kalapunj.com We will try and get something similar for you.

Ans. We shoot our products in natural light and ensure that the colours are projected as close to the original.But every screen setting is different, and you may not see the same hues of colours. Also, most of our products are handcrafted. So slight differences are natural and cannot be considered as a manufacturing error.

Ans. Do check our size guide page for more details.

Ans. We accept return only in case if you receive a damaged product or not as per your order. Do read our returns and exchanges page to know more.

Ans. No, you may only use 1 (One) Promotional Coupons/Codes in a single purchase or in a single customer order for the same Product(s).

Ans. Once the payment for the order has been credited in our account, you will receive a confirmation email and a SMS of Order Receipt. After Order Confirmation, we will process the order within 5-15 days and send you tracking details. Orders are packed and shipped between Tuesday to Saturday, excluding public holidays. In case any order is placed on Sunday, Monday or any public holiday, the same will be processed and shipped on the next business days.

Ans. You can track your order simply by visiting

Ans. In case you don’t find your email notifications, please look into the Promotions/Spam folder in your mailbox.

Ans. No. We do not take orders over the phone. The customer has to place the order directly on the website or shop at our brick and motar store.

Ans. We know everyone loves a good promotion! Our website changes promotions frequently. Follow us on Instagram and Facebook to stay in the loop and know about the latest promotions and events.

Ans. Subject to applicable laws of India and our courier and logistics service providers’ terms and conditions, we ship and provide delivery across territory of India. Please see the courier and logistics service providers shipping guidelines

Ans. No. The Price of the Products you pay at the time of purchase is inclusive of the applicable taxes.

Ans. No. Once the order is placed, you won’t be able to add more items in it. You will have to place another order. You can email us on hello@kalapunj.com in case you want both the orders to be shipped together.

Ans. No. Once the order is placed, you won’t be able to add more items in it. You will have to place another order. You can email us on hello@kalapunj.com in case you want both the orders to be shipped together.

Ans. At times, the order is shipped in different tranches/consignments as per requirements. Please email us at hello@kalapunj.com to get any and all clarity on your order.

Ans. All your orders are shipped from Ahmedabad, Gujarat; India.